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Showing posts with label User Manual. Show all posts
Showing posts with label User Manual. Show all posts

Wednesday, April 14, 2010

How popular websites irritate their clients?

To make a product successful, promotion of the product is always needed. Good Promotion of a bad product can also make the product successful. But sometimes bad promotion strategy can also irritate the users which ultimately puts negative impact on success of the product.

Recently I was checking my mails on yahoo.com when a green box started to appear on the top of the page. It was about access the Yahoo! Toolbar from more than one location.


First, I don't have Yahoo! Toolbar on my system, so this message should not display to me.

Also, I don’t want to install the Toolbar but there was no way to do so. There were only two options:
          • Either I add the toolbar with my Yahoo! ID
          • Or Save it to the computer

When I clicked the cross on the upper corner, the box is closed but appeared again after few second. I tried many times but the green box opens every time. Remember, last time when I wanted to install yahoo messenger on my system, it always failed :) and now when I don’t want to add the Toolbar, they were forcing me to add it.

Anyway I clicked on the ‘Learn more’ given in the box to learn how to close this box. See what I found:


Interestingly I was using Firefox and it was suggesting me how to get rid off from this box on Internet Explorer. What the purpose of user manual if user can’t find appropriate help?

At last, I decided to logout from my yahoo account rather than trying to close that irritating green box.

Any Comments?